Your Cart (0)

Shipping Info

Is Next Day or 2nd Day delivery available?
How are shipping and delivery charges calculated?
What should I do when my shipment arrives?
Is it possible to have my order delivered outside the continental United States?
How do I view my Order History?

Is Next Day or 2nd Day delivery available?

Yes. Call 1-800-215-9293 during normal business hours for delivery options and rates. Central offers expedited delivery services via UPS, FedEx, DHL and USPS. If we are closed, select the "Send Me A Freight Quote" option when you complete the order and we will contact you to review the options available.

What should I do when my shipment arrives?

Check and inspect before you accept!
Before signing the delivery receipt, inspect for any shortage or damage and note the nature and extent of the shortage or damage on the freight bill.
  • Check the exterior of your shipment for any damage
  • Make a notation on your bill of lading describing the damage you see
  • Open your shipment immediately and make sure everything is in order (no damage or shortages)
If you notice damage after the driver has left:
  • Save your damaged shipping box (s) and packing
  • Contact Central Products customer care department at 1-800-215-9293
  • Please do not return damaged items as they cannot be accepted without a Central return authorization number.
The carrier who delivers merchandise to your door is responsible for loss and damages. Acceptance of the shipment by the transportation company is acknowledgment that the articles delivered (or picked up) by them were in good condition and properly packed.

Is it possible to have my order shipped outside the continental United States?

Yes you can. Please contact us for our international delivery options. Items marked as free shipping apply to the continental U.S. only (which does not include Alaska, Hawaii, Puerto Rico, Mexico, or Canada).

How are shipping charges calculated?

Shipping charges are based on the following:
  • Number of packages
  • Weight of those packages
  • Package volume
  • Destination point
We will package your products in the least amount of boxes necessary. Your order will be sent via the least expensive carrier, unless you specify otherwise. Please make arrangements for unloading at your location. If liftgate and/or inside delivery service is required, there will be additional charges.

How do I view my Order History?

You can review your order history for all online as well other Central Restaurant Product orders via your My Account login. Click the My Account link at the top of each web page to login and visit the My Account area. From this area, use the left hand navigation to review your recent and past orders.